Frequently Asked Questions

I’ve designed this section to address the most common questions, compiling questions about purchasing, licensing, file quality and types, and printing recommendations. My goal is to ensure you have access to all the information you need to make your purchase with complete confidence.

If your question isn’t listed here, please contact me directly using the online form.

Purchase and Download

• Q: What’s the purchasing process like? A: Choose the photo and license you need, and click Add to Cart. If this is your first purchase, we’ll guide you through completing your details and accessing the secure CaixaBank Redsys payment gateway. Once your payment has been validated, you’ll receive an email with a link to download the files from your private area on Fotos-Art.com.

• Q: What payment methods do you accept? A: We currently accept Visa and Mastercard credit cards. Our payment process is very secure, as we use the CaixaBank Redsys encrypted payment gateway to protect all your personal information.

• Q: How do I receive the photographs once I’ve made a purchase? A: Once payment has been successfully processed, you’ll receive an email with a link to download your photo files from your private area on Fotos-Art.com.

• Q: How long do I have to download files? A: There is no time limit. Access to your files in your private area will be active permanently, so you can download them whenever you need. Please note that if you request the deletion of your account or if you violate the terms and conditions, you will lose this access.

• Q: What should I do if I have problems with payment or downloading? A: If you have any problems with payment or downloading, please contact us immediately using the online form. We will help you resolve the issue as quickly as possible.

 

Quality and Uses of Files

• Q: In what formats and resolution are the photos delivered? A: Photos are delivered in two formats. For the Standard License, you’ll receive a 150 dpi JPG file. For the Enhanced License, you’ll receive a 300 dpi TIFF file. Both are high quality, but the TIFF format offers the highest resolution, ideal for large-format prints.
• Q: How big are the photos? A: The files are high quality, so their size can be considerable: up to 60 MB for JPG files and up to 100 MB for TIFF files. We recommend keeping this in mind if you download them to your mobile device.

• Q: Do the photographs have a watermark or author’s signature? A: No. Once you purchase the photograph, you will receive a high-quality digital file without any watermark or author’s signature.

• Q: How do I know if the image I purchase is suitable for large-format printing? A: For large-format prints, we recommend always using a 300 dpi TIFF file, as it’s optimized for this use. If you need advice on maximum dimensions, we recommend consulting your printer directly.

• Q: Can I use the photo on my blog or social media? A: Yes, the Standard License allows you to use the image on your blog or social media for non-commercial purposes. If your blog or profile is for commercial purposes, you will need to purchase the Enhanced License.

 

Licenses and Rights of Use

• Q: What is the difference between the Standard License and the Enhanced License? A: The Standard License is for personal, non-commercial use, allowing unlimited digital use. The Enhanced License is required for commercial purposes, such as advertising, marketing, packaging, or merchandising. For more details, we recommend reviewing the Fotos-art.com Terms and Conditions.
• Q: Do I need a specific license for commercial use? A: Yes. Any use that generates economic benefit, whether direct or indirect, and whose primary value is associated with photography requires the Enhanced License. The Standard License is limited to personal use only. For full terms and conditions, see the Terms and Conditions.

• Q: Are the licenses exclusive? A: No. The licenses we offer are non-exclusive and limited edition. This means that the same photograph can be purchased by multiple clients. If you are interested in obtaining exclusive rights to an image, please contact us so we can discuss the possibility.

• Q: Can I transfer my license to another person or company? A: No. Licenses are non-transferable. Once you purchase a license, only you (or the entity on whose behalf it was purchased) are authorized to use the image, in accordance with the terms of the license.

 

Impression

• Q: Do you sell printed copies of photographs? A: No, at fotos-art.com we focus exclusively on selling digital files. This gives you the freedom to choose the type of print, size, and material that best suits your needs and budget.
• Q: What type of paper or material do you recommend for printing? A: The choice of material will depend on the effect you’re looking for. For superior artistic quality, we recommend cotton papers like Hahnemühle Photo Rag. If you’re looking for a glossy finish and vivid colors, high-quality photographic paper is an excellent choice. If you prefer a modern and durable effect, acrylic glass is a great option. Other interesting formats for large surfaces include vinyl or custom wallpaper.

• Q: Can you recommend a printing company? A: To find the best option in your area, I recommend searching Google for terms like “fine art printing [your country],” “large photo prints [your country],” or “large-format photo printing [your country].” This will help you find specialized local printers who can provide professional advice.

• Q: Can I print the same photograph multiple times? A: The number of prints allowed depends on the license you have purchased. With the Standard License, you can make an unlimited number of copies for personal use. With the Enhanced License, the number of prints and commercial use will be limited by the license terms.

• Q: What should I consider before sending to print? A: Before sending to print, we recommend reviewing the printer’s technical specifications, such as preferred file formats, recommended resolutions, and color profiles. Keep in mind that with the Enhanced License, you’ll have the flexibility to adapt the color and brightness of the photo to perfectly suit your printing needs.

 

About the Author and Photos-Art

• Q: Who’s behind fotos-art.com? A: Hi, I’m Javier Cerero, an artistic photographer and the creator of fotos-art.com. This project was born from my passion for capturing the beauty of the world and transforming it into digital art so you can decorate your spaces.
• Q: Where do the photographs come from? A: All the photographs are my original work, captured during my travels and long walks. Each image tells a story and is the result of my search for light, color, and ideal composition.

• Q: How can I see more of the author’s work? A: You can explore my full portfolio on the Gallery page of this website. I also invite you to follow me on Instagram, Facebook, X, and Pinterest, in the photosartOficial accounts, where I share my latest work.

• Q: What type of camera do you work with? A: I use high-end professional photography equipment to ensure maximum quality and detail in every shot. However, the most important thing for me isn’t the camera itself, but the personal vision behind each shot, which is what truly makes it art.

• Q: Are the photographs edited? A: Yes, all my photographs go through a lengthy editing process intended to accentuate the story behind each shot and reinforce my vision of the world around me.